Shipping policy

Shipping policy

We currently ship to addresses within the United States only.

Processing time

Many of our items are made to order. Please allow 1–7 business days for your order to be prepared before it ships. Framed and canvas pieces may take toward the longer end of that range.

Delivery time

Once shipped, most orders arrive within 3–8 business days. These are estimates, and carrier delays can happen, especially around holidays.

Multiple packages

Our pieces are made by different partner makers, so if your order includes more than one item, it may arrive in separate packages on different days.

Shipping costs

Shipping rates are calculated and shown at checkout before you pay.

Tracking

You’ll receive an email with tracking information as soon as each package ships.

Address accuracy

Please make sure your shipping address is complete and correct. If a package is returned to us because of an incorrect address, we’ll contact you to arrange reshipment, and additional shipping charges may apply.

Questions

Email us at ekkasanctastudios@gmail.com or use our contact page.